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3500~4000 ¸¸¿ø |
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JOB SUMMARY
The purpose of this position is to support for delivery of facilities management services and manage multiple facilities management functions of building operations and maintenance for a facility, campus or portfolio of buildings of significant complexity.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports to facility management staff to deliver service levels within the prescribed budget to the client.
Develops and maintains positive client relationships. Conducts client meetings on unresolved facility issues in an expeditious and professional manner. Communicates to clients regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports.
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
Supports various budget reports for multiple facilities.
Maintains files on work orders, proposals, and department files.
Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Assists with the inspections on the facility campus.
Uses pc and/or PDA for work order system, email, ESS and training.
Assist with process and procedure training.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Supports Account Lead for staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company\'s RISE values.
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https://careers.cbre.com/en_US/careers/JobDetail/GWS-Technical-Manager/63130 |
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02-2170-5886 |
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